Head of Analytics

Written By Steph Roholff

Connect360 is an independent data-driven marketing, customer engagement and loyalty services business, partnering with powerhouse brands like AMI and State Insurance.

We are a high-performing, hands-on team that values collaboration, curiosity and continuous learning. We enjoy true work-life balance and autonomy while getting stuck into delivering exceptional value for our clients. 

Our team is growing and we’re on the lookout for a Head of Analytics who is ready to drive transformative change through innovative and data-driven strategies. This role could be well suited to an experienced Senior Analyst with strong client engagement skills looking to take their next step.

What you’ll be doing

Technical & Delivery Leadership

  • Drive Analytics Delivery: Architect and implement scalable analytics solutions, ensuring quality, automation, and reusable components.

  • Client Impact: Translate business goals into compelling insights and present clear, data-driven recommendations.

  • Technical Standards: Define and uphold best practices in data modelling, visualisation, and machine learning.

  • Cross-Functional Alignment: Collaborate with Data Engineering, MarTech, and delivery leads to integrate analytics across projects.

  • Team Development: Mentor and coach analysts, evolving our frameworks, methodologies, and a culture of continuous improvement.

What you’ll bring

  • 7+ years of hands-on analytics and insights experience in marketing, digital or customer-focused environments.

  • Proven track record designing and delivering solutions in segmentation, propensity modelling, attribution, and more.

  • Expertise with SQL, Python or R, plus modern cloud platforms (AWS, GCP, Databricks).

  • AI/ML modelling expertise and data governance know-how

  • Advanced data visualisation skills (Tableau, Power BI, Looker) and a flair for storytelling.

  • Demonstrated track record of exceptional client service.

  • Agile or hybrid delivery experience, with a passion for automation and reusable analytics components.

Why Connect360

At Connect360, we’re passionate about fostering a culture of growth, development, and inclusion. As an equal opportunity employer, diversity is at the heart of everything we do.

We’re committed to creating an environment where every team member can reach their highest potential, with continuous support and strong development pathways.

Some of our other benefits you’ll enjoy as part of the Connect360 team are:

  • Hybrid and flexible working between your home and our centrally located modern offices.

  • Cover for Life, Trauma and Income Protection, as well as extensive discounts on other personal insurance and retail purchases.

  • Fourth trimester (new parent) support leave and pay.

  • Additional leave such as birthday leave, volunteer leave, representation sports leave and gender affirmation leave.

  • Access to our extensive wellness programme and services.

  • And most importantly, the opportunity to work with a team of amazing, like-minded people!


Ready to be part of something special?

Steph Roholff